Transforming consultation calls into trusted client relationships isn't just a fantasy—
It also doesn't require memorizing complex scripts or spending hours with each client. You CAN create deeper connections and better results in less time (yes, that's exactly what my framework delivers). In fact, I'd say you MUST streamline your consultation process—your expertise is too valuable to get lost in lengthy, unfocused sessions. And while there's no one-size-fits-all approach, there is a proven, systematic method you can implement TODAY (and perfect tomorrow) to elevate your consultations and attract premium clients without sacrificing the quality of care. Ready to revolutionize your approach? Let's craft your custom framework!
Your skin consultation room should be your haven of transformation and client connection, a place where you create lasting change and build a thriving business. However, you've hit a wall.
Let me guess
- Find yourself stumbling over words when you try to explain skin conditions
- Don't know how to structure your consultation questions effectively
- Get anxious when clients question your product recommendations
- Are worried about coming across as 'too salesy'
- Struggle to create treatment plans & rebook clients
- Feel overwhelmed by the endless product knowledge required
- Have no idea what a successful consultation framework looks like
- Struggle to convert one-time clients into loyal customers
- Aren't confident in charging what you're truly worth
You're ready to see your consultation skills transform into real results, but you...
And if we're honest, a perfect world for you looks like...
Creating consultation experiences that are professional, memorable, and results-driven - helping you stand out in a crowded market and build a reputation for excellence
Walking into your treatment room with complete confidence - no more second-guessing your consultation approach or recommendations
Attracting ideal clients who value your expertise and trust your judgment - while being authentically you in every consultation
Building a loyal client base who eagerly pre-book their next appointments and rave about your services - no more hoping they'll return or recommend you
This probably isn't your first attempt at elevating your consultation game.
If you're like most skin therapists, you've already...
- Downloaded countless protocol guides (they're sitting untouched in your clinic drawer right now - "perfect consultation scripts")
- Watched endless skincare education videos (how many product training modules are still in your 'to watch' folder?)
- Tried copying other therapists' approaches (which felt awkward because it wasn't authentic to you)
- Attended multiple brand training sessions (but still struggle to connect the dots)
- Invested in product knowledge courses (but freeze when putting it into practice)
- Bought expensive treatment devices (hoping they'd make selling easier)
- Talk about overwhelming and unsustainable (not to mention, you've got clients to treat, a clinic to run, and treatments to perform - consultations shouldn't be this stressful).
To Be Fair, I Know You've Tried A Lot Already...
Skin Consultation Mastery is different from any training you've experienced before.
Not only is it completely personalized to your practice, meaning you'll get a framework that fits your unique approach, but it pairs proven consultation methods with comprehensive education and hands-on support. Because having a consultation template without understanding the deeper why's and how's of skin health will only get you so far. This program covers everything you need to transform your consultation process and elevate your entire practice.
Here's the thing: you're not the first (or last) skin therapist to find consultations overwhelming and sales challenging.
before skin consultation mastery theses therapist felt the same way:
04/04
"The time I’ve spent with Janelle has been nothing short of transformative. From the initial consultation, she took such care in getting to know not just my skin, but my lifestyle and goals. Her knowledge is extensive, but it’s her ability to simplify it for you that’s most powerful.
I walked away with a deeper understanding of my skin and how to care for it long-term. I felt empowered and supported, with a treatment plan that actually worked—and I saw results faster than I ever expected."
—Anna Gracia Galera
03/04
"I wasn’t sure what to expect from my first appointment with Janelle, but from the moment I walked in, I felt held. She had already reviewed my intake form and came ready with answers, clarity, and reassurance. My skin was breaking out from hormone shifts, pregnancy, and grief, and she helped me understand the ‘why’ behind it all.
Beyond just results, Janelle made me feel seen. Every consult with her feels like the perfect mix of science, soul, and genuine care. I only wish I lived closer so I could come more often!"
—Mikayla Blechynden
02/04
"The time I’ve spent with Janelle has been nothing short of transformative. From the initial consultation, she took such care in getting to know not just my skin, but my lifestyle and goals.
Her knowledge is extensive, but it’s her ability to simplify it for you that’s most powerful. I walked away with a deeper understanding of my skin and how to care for it long-term. I felt empowered and supported, with a treatment plan that actually worked—and I saw results faster than I ever expected."
—Emma Downing
01/04
"Working with Janelle has changed my life. I went to her in tears, having spent so much time and money trying to fix my skin. I was already focused on gut health and hormones, but something was still missing.
Janelle filled that gap with expert external guidance and a truly personalised approach. Within months, my skin completely transformed. I now feel confident showing up makeup-free, and like I’ve gotten a piece of myself back. Her belief in my body’s ability to heal gave me so much more than clear skin—it gave me back my confidence."
—Sherydan Dekker
Skin Consultation Mastery
The 1:1 premium framework
$3,997
This isn't just a course - it's a partnership where you get my full expertise and attention throughout your journey.
(Limited to 10 professionals annually)
This is my most exclusive offering because I believe in quality over quantity. By limiting this to just 10 professionals per year, I can give you the dedicated time, attention, and support you truly deserve for success.
Personalized Strategy Session
Customised framework built for your unique practice
Full access to educational resources and diagrams
Skin consultation form
Ongoing implementation support
Skin Consultation Mastery is unlike any other SKIN training course out there because it's...
02/04 Always updated
Unlike a one-time training session, the content inside Skin Consultation Mastery is regularly refreshed, offering you the latest protocols, product knowledge, skin health and consultation techniques for today's evolving skincare industry.
04/04 focused on customization
Skin consulting isn't one-size-fits-all, you and I both know that. Which is why i offer personalized support to help you adapt these frameworks to your unique clinic style and client base.
01/04 Affordable & Accessible
I believe every skin therapist deserves access to proven consultation frameworks & the opportunity to grow their business with confidence. If you're going to keep elevating your consultation skills, you need a resource that evolves with you—that you can revisit at any stage of your journey. That's exactly what Skin Co.llective Mastery is for you
03/04 holistic approach to consultations
Teaching consultation scripts is easy, but we go deeper, ensuring you're not just booking treatments but building a thriving business with loyal clients who value your expertise.
Skin Consultation Mastery is everything I wish I had when I started my skin therapy journey, and it's an absolute honor to offer you the shortcut to success.
Speaking the language of skin transformation is one thing, but converting that into business growth requires a proven system that works for YOUR consultation style, YOUR clients, and YOUR goals.
"You can guarantee they will always have your best interests at heart paired with the skills and results to show for their success."
"The consult and care process is smooth and easy to follow… The nature of the facials and clinic space are calming and inviting. They ensure the experience you have is more than skin deep and that you walk away with your cup full, feeling relaxed and feeling comfortable and in charge of your skin journey."
— Amy Hartley
Everything You're Getting Inside Skin Consultation Mastery
06 / Proven Systems and Scripts
Templates and frameworks for handling common challenges and turning consultations into lasting client relationships
01 / 1:1 Strategy Deep-Dive Session
A personalized consultation to uncover your unique needs and practice goals.
02 / Custom Online Consultation Framework
Your own professionally crafted, 11-page digital consultation system delivered within 4 weeks.
03 / Complete Resource Library Access
- Comprehensive masterclasses on skin conditions and internal factors
- Detailed ingredient and treatment cheat sheets
- Professional diagrams and reference materials
- Implementation guides and best practices
04 / Priority Implementation Support
Direct guidance to ensure your framework is perfectly integrated into your practice.
05 / Education That Builds Confidence
Learn the deeper science behind skin health and how to communicate complex concepts simply to clients.
Hey, I'm Janelle
Who am I to guide you through transforming your consultation process? The quick reason? I've spent the last 20+ years mastering the art and science of skin therapy, and since 2021, I've refined a consultation method that's revolutionizing how therapists connect with their clients. If I can transform my practice with this approach, you can too.
The longer story? When I first started developing this consultation framework, I wasn't planning on creating a comprehensive system that would change lives. Honestly? I was a passionate skin therapist in Margaret River who felt capped at how many clients I could help. To put it bluntly, I knew there had to be a better way to serve clients—one that went beyond the surface and considered every factor affecting skin health.
I spent two years meticulously crafting and testing this consultation framework. It's not just another template—it's a transformative approach that considers the internal, emotional, and physical aspects of skin health. What started as a way to better serve my local clients has evolved into a proven system that's helping therapists unlock their full potential.
Skin therapy expert & educator
Skin Consultation Mastery is the culmination of everything I've mastered and implemented over the last 20+ years that helped me:
Develop a proven system that considers all aspects of skin health - from internal health to emotional wellbeing
Create an 11-page holistic consultation framework that transforms client results
Build a thriving practice with premium clients and exceptional retention rates
Train and empower other therapists to elevate their consultation process
Successfully implement this framework with hundreds of clients since 2021
Generate six-figure revenue through trust-based consultations
I've developed and refined something that most skin therapists haven't had the opportunity to create. A consultation framework that goes beyond surface-level questions to uncover the real story behind your clients' skin concerns.
And if you're ready to transform your consultation process and create deeper connections with your clients, Skin Consultation Mastery is ready for you.
FAQ's
You'll be delighted to know this is truly an investment in your long-term success! You receive lifetime access to all course materials, including every future update and enhancement we add. Think of it as your ever-growing consultation library - something you can return to again and again as your confidence grows and your business evolves. Whether you want to refresh your skills or dive deeper into advanced techniques, it's all there for you, whenever you need it.
Absolutely, and welcome to this amazing industry! I specifically designed this course to empower therapists at every stage of their journey. As a blooming skin therapist, you'll build rock-solid consultation foundations and confidence from day one. The best part? You'll avoid the common pitfalls many of us experienced when starting out. I break everything down into manageable bite size, practical steps that you can implement immediately. Many of our most successful students started as complete beginners - your fresh perspective is actually a wonderful advantage!
Absolutely! This transformation in your consultation room creates a beautiful ripple effect across your entire business. You'll gain the confidence to naturally guide clients from single treatments to committed 6-12 month skin journeys, increase your rebooking rates, and master pre-booking conversations. my graduates consistently report not just fuller treatment books, but higher-value services, increased retail sales, and more referrals from clients. The magic happens when you transform your consultation into an experience that excites and inspires - clients stop saying "I'll think about it" and start asking "When can we start?" Many of my students share that they've gone from hoping clients will rebook to confidently mapping out 6-month treatment journeys before their clients leave the room.
Absolutely - you're joining more than just a course, you're becoming part of a thriving co.llective community of passionate skin therapists! Your success journey includes lifetime access to our private community group where you can ask questions, share wins, and connect with like-minded professionals who understand exactly what you're experiencing. I'm actively involved, providing regular support and feedback, plus you'll receive all future course updates at no additional cost. Many of my students say this ongoing support network has been invaluable for their confidence growth, helping them implement changes and overcome challenges in real-time. Think of it as your professional growth sanctuary where every question is welcomed and celebrated as an opportunity to learn together.
Absolutely! The beauty of this framework is its flexibility to enhance rather than replace your current consultation style. Think of it as adding powerful new tools to your professional toolkit - you can cherry-pick elements that resonate with your clinic's unique approach while maintaining your authentic voice. Many of my graduates love how seamlessly they can weave these techniques into their existing process, often starting with small changes that create immediate impact. Whether you're refreshing your consultation style or fine-tuning your approach, these frameworks adapt to complement your clinic's unique personality while elevating your client conversations to a whole new level.
Thats a big fat YES!!! you're receiving a complete consultation toolkit! i provide beautifully designed, professional templates and authentic script frameworks that you can customize to your unique style. From comprehensive skin consultation forms to treatment planning documents, skin diagrams everything is designed to elevate your professional presence. The best part? These aren't rigid scripts that feel robotic - they're flexible frameworks that help you have natural, confident conversations while ensuring you capture all the important information. Think of them as your professional safety net while you build your confidence!
I believe in making education work for busy skin therapists! While the course is entirely self-paced to fit your schedule, I recommend setting aside 2-3 hours per week for optimal learning and implementation. Some therapists love to dive deep over a weekend, while others prefer bite-sized learning during quiet clinic moments. The content is structured in digestible modules that respect your busy schedule while ensuring you absorb and implement each concept effectively. Remember, this is about progress, not perfection - every small step forward transforms your consultation confidence!
Absolutely! The consultation frameworks i teach are specifically designed to scale with your treatment offerings. Whether you're performing advanced skin procedures, working in a medical aesthetic clinic, or offering specialized treatments, these consultation techniques elevate your professional communication. We cover everything from managing complex skin conditions to explaining advanced treatment protocols clearly and confidently. Many of my graduates work in high-end medical clinics and find these frameworks essential for converting consultations into comprehensive treatment journeys.
This isn't just another course - it's a complete transformation of how you connect with clients and guide their skin health journey! Unlike generic sales training, every aspect is specifically crafted for skin therapists.i focus on building authentic relationships and creating genuine transformation moments in your treatment room. You'll learn how to communicate your expertise confidently while keeping your clients' best interests at heart. The result? Natural conversations that lead to excited, committed clients who value your expertise and gladly invest in their skin health journey. No pushy sales tactics - just genuine connections and real results!
I'm absolutely here to help guide you with any questions you have in regards to the course, the bet way to get me is via email hello@skinco-llective.co
You could continue doing consultations the way you've always done them, using the same basic templates and checking the same boxes. But where will that lead you?
How many clients will walk away feeling like just another appointment? How many more generic consultations before you realize there's a deeper approach possible?
Or, you could tap into a proven framework that's been perfected over two decades of real-world experience, designed to create genuine connections and lasting client relationships.
Pro tip: Choose the path that future you—6 months from now—will thank you for. The choice is yours. I'll be here ready to help you master the consultation process.
