Terms & Conditions

PRIVACY POLICY
Last Updated: [Insert Date]

Please read this Privacy Policy carefully, as it outlines how and why we collect, use, store, and share your personal information. It also describes the rights you have regarding your data and how to contact us with any questions or concerns.

This Privacy Policy is legally binding. By visiting or using our website, or by purchasing or accessing any of our services, programs, or digital products, you agree to the terms of this Privacy Policy.

Your privacy is important to The Skin Co.llective Co (“Company”, “we”, “us”, or “our”), located in Australia and operating through https://theskincollective.co (“website”).

In this Privacy Policy, "personal information" refers to data that identifies, or could reasonably identify, you as an individual. This Policy applies to personal information collected when you interact with us via our website or other communication channels.

Information We Collect and How We Collect It

We collect personal information in the following ways:

Information You Provide. You may provide personal information directly to us when you:

Sign up for our newsletter or waitlists

Download a free resource or lead magnet

Enrol in or purchase a product, program, or service

Contact us through our website form, email, or social media

Participate in surveys or giveaways

Use third-party checkout systems such as Thrivecart or Flodesk Checkout

This may include your name, email address, phone number, mailing address, billing information, purchase details, and any other information you submit.

Information Collected Automatically. When you visit our website, we may collect:

IP address

Browser type and device information

Pages visited, links clicked, and time spent on the site

Referring website and search queries

Cookies and usage data for analytics and functionality

Information from Third Parties. We may receive information from platforms you use to interact with us, such as Instagram, Pinterest, Thrivecart, Flodesk, Honeybook, or analytics tools like Google Analytics and Meta Pixel.

How We Use Your Information

We collect and use personal information for the following purposes:

To deliver products, services, and digital downloads you request

To process transactions and send confirmations

To send marketing emails, newsletters, and updates

To personalise your user experience

To improve our website, offerings, and customer support

To administer waitlists, lead magnets, or affiliate programs

To analyse website usage and marketing performance

To comply with legal obligations and resolve disputes

Who We Share Information With

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

Payment processors (e.g. Thrivecart, Flodesk Checkout, Honeybook)

Email marketing platforms (e.g. Flodesk)

Analytics and advertising platforms (e.g. Google Analytics, Meta Pixel)

Web hosting and cloud storage providers

Independent contractors or consultants assisting with delivery of services

Government authorities, if required by law

We do not sell, rent, or trade your personal information.

Your Choices

You may unsubscribe from our marketing emails at any time using the “unsubscribe” link in any email.

You may request to access, correct, or delete your personal information by contacting us at hello@theskincollective.co.

You can manage cookies through your browser settings.

Data Retention

We retain your personal data for as long as is necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

International Users

The Skin Co.llective Co is located in Australia and governed by Australian law. If you access the website from outside Australia, you consent to the transfer and processing of your information in Australia, where data protection laws may differ from those in your country.

Australian Privacy Rights

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you believe we have breached your rights under this Act, you may contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a minor, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with the revised “Last Updated” date. Continued use of our website after such updates indicates your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@theskincollective.co
Website: https://theskincollective.co